We will endeavour to dispatch within 1-3 working days from receipt of your order. If an item is out of stock and we anticiapte a major delay we will contact you by e-mail or telephone to arrange and advise a new delivery date. If this is not satisfactory to you, we will offer you a full refund on any monies taken.
Goods are delivered in the UK by The Post Office or FedEX .Worldwide deliveries are delivered by FedEX or UPS.
On-line payment by all the major credit and debit cards
We accept on-line payment with all the major credit and debit cards, including Visa, Mastercard, Delta, Solo and Switch . We also accept all credit and debit cards carrying the Mastercard or Visa logos.
Credit Card Security
The UK Wallpaper website collects your credit card information on Secure Servers using industry standard 128 bit Secure Socket Layer (SSL) encryption and are signed with digital certificates to ensure the highest security for credit card details submitted to us over the internet.
Technical Site Information
UK Wallpaper are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). None of the information you supply is passed on to any 3rd party.
What do we collect and how do we use this information?
Information is collected when you make an enquiry and it includes some related personal details including your name, Email address, telephone number and order requirements. This enables us to respond quickly to your enquiries, as well as developing and improving our site in order to provide a better service. This is also the case with information we collect relating to the way visitors use our site e.g. pages viewed, time of visit etc. We may also use the information to inform you of any special offers, promotions and other information that we feel our visitors will find useful.
Security of information
We do not share the information we collect with any other organisations Guaranteed ,none of your information will be passed to any 3rd party.
Use of this site
By accessing and using any part of this site, the visitor/consumer ("you") agrees with our company to be bound by these terms. If you do not accept these terms, you may not use this site or access or display any of the information made available to you at this site. These terms for the sale of goods govern any contract for sale that our company enters into with you.
Please note they need to be returned in perfect and un-opened condition with a copy of your original order, in some instances we may have to contact you for your card details so please make sure we have a phone number.
You will be responsible for any cost incurred in the return of the goods so we would suggest any high value items have the necessary insurance as we will not be responsible for any goods lost or damaged in transit.
Where possible we will refund ASAP and under DSR’s we are obliged to issue a refund no later than 14 days after the goods have been returned.
These provisions do not affect your statutory rights
None of the above affects Your statutory rights For any further information please contact us.